Mother’s Day my family surprised me with a visit to the spa for a day of pampering. You would think on an occasion like this I would relax and forget about dentistry for awhile, but everything somehow relates for me. As I sat down I was offered a warm neck wrap. It was soothing to feel the heat against my neck and it smelled very lightly of lavender. It struck me as I was sitting there enjoying the experience that one of the most common things my patients complain about is there shoulders and neck getting stiff. I also realized that it would be great to offer something comforting at the very beginning of every appointment to help our patients feel welcomed and ease into their time with us.
It’s pretty simple to purchase a number of microwavable neck wraps. I would recommend choosing one color or pattern, perhaps that goes with your office decor. We microwave them to have them warm just before we go out to the waiting room to greet our patients and leave them over the back of the chair in the room. As soon as we enter the operatory and the patient is seated we ask if they would like to use a warm neck wrap. Patients are surprised at first, and LOVE IT!!
Most of the time, it simply stays in place until the end of the appointment, as even the weight of it is comforting and provides a bit of neck support. A few of our patients ask us to heat them up again part way through their appointment, and a simple minute and a half in the microwave does the trick. Our patients have come to expect to be pampered in our office, and it is one of the things they talk about most when they refer us new patients, how much we care.