Lee Ann Brady, DMD's Dental Blog

  • Home
  • About Dr. Lee Ann Brady
  • Dental Practice
  • Categories
    • Dental Materials
    • Esthetic Dentistry
    • Occlusion/TMD
    • Practice of Dentistry
    • Preventive Dentistry
    • Restorative Dentistry
    • Restorative Techniques
    • Treatment Planning
    • Videos
    • A-Z Topic List
  • Speaker’s Packet Request
  • Contact
You are here: Home / Practice of Dentistry / Staying In The Question

Staying In The Question

By Lee Ann Brady on 07.09.12Category: Practice of Dentistry

We spend so much of our time learning to speak, write and read proficiently, and almost none of our time learning to be better listeners. Yet the art of helping our patient;s develop ownership of their present condition and their desires for their dental health is built on the foundation of listening. We talk often in dentistry about patient education and we provide all of the information and do all of the talking. The truth is the best learning occurs not when we are listening but when we are speaking. With this in mind when we are doing all of the talking with a patient we are the ones learning, no wonder we know dentistry inside and out!

Mary Osborne has led our industry in teaching dentists and their teams about listening as a fundamental key to improved patient communications. In this video Mary shares with us her concept of “Staying In The Question”, a fundamental skill in improved listening.

 

 

Videos recorded by Dr. Mike Melkers, Spokane WA.

For More Information about Mary: www.maryosborne.com

Related

Share

Leave a Comment Cancel

Search

Recent Posts

  • Retraction Paste Technique Sensitivity
  • The Next Generation of Glass Ionomer Cements
  • A Fantastic New Temporary Cement
  • Tissue Blanching When Seating An Implant Restoration
  • Is It Time To Get An Intra-oral Impression Scanner?
  • Does Your Team Order The Dental Materials You Want?

Recent Comments

  • Shavon on Allergic Reaction To A Dental Cleaning?
  • Joe on Stick Bite: Why and How
  • Joan Johnson on Post & Core’s Coming Loose?
  • Rosemary on Ugh, The Margins Are Open!
  • Sakshi on Removing An e.max Restoration
  • Jeremy Montrose on Ugh, The Margins Are Open!

Policies

Terms of Use

Privacy Policy

Cancellations and Refunds

Security Seal

© 2020 Lee Ann Brady LLC, All Rights Reserved Site by CSL