Several years ago I became familiar with a great book called "The Checklist Manifesto" by Atul Gawande and began incorporating some of the ideas into my practice. I am hopeful that the concept of Read More
Office Systems: Why and How?
I spent time yesterday finishing my presentation on systems for the Cerec 27.5 meeting in Las Vegas. As I put my head to the concept of systems I thought about the countless hours that I spend Read More
Recall Systems That Work
I have been doing a lot of research and analysis on recall systems recently as we attempt to revamp ours in the office. As with many of the systems in a dental office when things are working and the Read More